The checkout presents the applicable currency, total and payment methods available for an order. Processing begins only after authorization and order acceptance.
Authorization and account safety
A bank or processor can approve, decline, review or temporarily hold a transaction. Accurate billing details are required. Ask the issuer about a decline or hold, and never email full payment credentials.
Refund posting
Contact us for approval and accurate return directions before sending a parcel. The shipment contains a free prepaid label for an approved mail return, and assistance is available if the label was not received. There is no restocking fee. Exchanges are reviewed against stock. Within 10 days after approval, we process and initiate the refund to the original payment method; bank or card posting may take longer. For order-specific payment support, use Contact Us.